What do you need to know?
- The average time for the exchange of BTC to XMR is 10-20 minutes
- You only need 1 confirmation of the Bitcoin blockchain for the exchange
- Bitcoin transaction confirmation speed depends on the level of blockchain network congestion, more in our article
- We use segwit Bitcoin addresses for faster and cheaper transactions, if your wallet does not support this type of address, contact technical support to change the address
- If you have not received Monero, try to wait a bit, some wallets see transactions with a delay. Rebooting a Monero wallet sometimes helps. If all else fails, contact us for technical support.
